Affiliations

Call Center Services

The combination of a medical answering service and after-hours triage service is unique and makes great sense to our physician practices and their clients.

Total Connections LLC. D/B/A VIP Connections is a 24/7 answering service and medical call center. Night Nurse's close affiliation with Total Connections allows for an integrated "one-stop shop" approach to serve the the pediatric practice to its optimum.  Correctly designed procedures and protocols provide for a seamless service.

After-hours calls are screened and directed appropriately. "New baby" calls and hospital admissions are paged to the rounding doctor first thing in the morning;  calls for referrals or appointment cancellations are held until the office opens; patient calls that need immediate attention, when the on call physician is off pager, are attended to by the answering service. Basic information is taken and immediately faxed to Night Nurse.

Basic Information:

Name of Patient:
Caller's Full Name & Relationship:
Telephone # (with Area Code):
Is Call Back Number Blocked?:
   (If so, instructions are provided to unblock the phone).
Patient Date of Birth:
Name of Primary Care Provider:
Brief Description of the Problem:

For emergency calls, the Operator is directed to
call the message into Night Nurse on a private line.

Please contact:

William A. Campbell
President
email: Campbell.VIP@Verizon.net

Enhance your quality patient care by taking advantage of our affiliates at Total Connections, LLC.

Alternatively, we will be happy to work with your existing answering service provider. In either case, you may expect a quick transition with Night Nurse.

VIP Connections
a division of Total Connections, LLC.

47 Franklin Street
Framingham, MA 01702
   Phone 508-270-1030   Fax: 508-270-1031

Copyright © 2008 Night Nurse, LLC. All rights reserved. Legal Notices, Privacy Policy

Please send comments and suggestions to webmaster@nightnursetriage.com