PROFESSIONAL AFFILIATES

Organizational Affiliation

AAP/SOTC Section On Telephonic Care
Corporate affiliate member of AAACN Telehealth Standards Group recognized by JCAHO.
AAACN American Association of Ambulatory Care Nurses
JCAHO Joint Commission for Accreditation of Healthcare organizations

Answering Services

Night Nurse readily works in conjunction with existing physician, practice, clinic and hospital answering services. Our only concerns relate to answering service performance capacities. Night Nurse triage operations are capably coordinated with over 30 answering services in 14 states from Maine to Texas.

Alternatively, nearly half of Night Nurses’ subscribers are using VIP Connections for after hour answering services, often for complete 24/7 services, including responsibility for all internal and external telephonic connections. Night Nurse has had many years of close association with VIP and its’ parent organization…Total Connections, Inc.

Night Nurse Call Center and Total Connections are located in Framingham, Massachusetts, directly across the street from each other. Close proximity and years of association provide benefits of procedural integration and seamless transition of triage and if needed supplementary answering services, for Night Nurse subscribers

Basic Information:

• Name of Patient:
• Caller's Full Name & Relationship:
• Telephone # (with Area Code):
• Is Call Back Number Blocked?:
     (If so, instructions are provided to unblock the phone).
• Patient Date of Birth:
• Name of Primary Care Provider:
• Immunization status:
• Brief Description of the Problem:

Triage calls are screened, recorded and information obtained, electronically faxed to Night Nurse call dispatchers for prioritization.*

New baby calls and hospital admissions are paged or called to rounding doctors early each morning. Referral and appointment calls are held until offices open.

*VIP responders immediately direct emergent calls to Night Nurse via dedicated telephone lines.

You may contact Total Connections/VIP directly via email: totalvip47@verizon.net
or call: 508-270-1030

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