Patient Care

Triage Staff

Night Nurse has carefully selected Pediatric Specialists to assume the responsibility of telephonic triage for your patients. 

The Triage Department is proudly staffed by highly qualified, dedicated Pediatric RN's and Nurse Practitioners, with experience ranging from 10-30 years!

Our Professionals consistently demonstrate their clinical expertise and compassion, offering treatment options and accurate triage direction to the most appropriate level of care.

Performance Record*

• Average response time to patients - 4.36 minutes
   
• Response to emergent priority patient calls within 5 minutes, urgent calls within 10 minutes, and non-urgent calls within 30 minutes
   
• Average time spent on each triage call - 9.36 minutes
   
• Average of 1.03 follow-up calls to every billed call
   
• 100% MD Subscriber satisfaction
   
• 100% Satisfied parents/caregivers
   
• Safe effective triage direction

*All data is derived from actual transaction records and is available for audit.

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