Night Nurse utilizes protocols and guidelines developed by Barton D. Schmitt, MD, FAAP, a leading authority and pioneer in Pediatric Telephonic Triage and David Thompson, MD.
Protocols span the spectrum of common conditions and ailments, representing 99% of calls received for telephone care advice.These protocols guide nurses in deciding which patients need to be seen immediately, who can be seen by appointment and who can be safely treated at home.
Advantages of These Protocols
• Reduced risk of delayed diagnosis leading to complications and medical liability.
• Needless visits to emergency departments are replaced with detailed telephone care advice, allowing caregivers to effectively provide home care and/or schedule visits to physician offices.
These protocols are guidelines, used in conjunction with critical thinking and clinical judgments.
Our experienced nurses receive special training before using these protocols, which are strictly adhered to, taking into account individual circumstances. Protocols are kept current based on changes in medical practices and are regularly updated by Night Nurse Medical Directors.